Privacy Policy
Last updated: March 15, 2023
This privacy notice for Tracktion Software Corporation (doing business as Tracktion) ("Tracktion," "we," "us," or
"our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services
("Services"), such as when you:
- Visit our website at https://www.tracktion.com, or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices,
please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by
using our table of contents below to find the section you are looking for. You can also click here to
go directly to our table of contents.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with
Tracktion and the Services, the choices you make, and the products and features you use. Click here to learn more.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do
so. Click here to learn more.
In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of
third parties. Click here to learn more.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no
electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or
other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Click here to
learn more.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal
information. Click here to learn more.
How do you exercise your rights? The easiest way to exercise your rights is by filling out our data subject request form available
here, or by contacting us. We will
consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what Tracktion does with any information we collect? Click here to review the notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and
Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you
make, and the products and features you use. The personal information we collect may include the following:
- names
- phone numbers
- email addresses
- mailing addresses
- usernames
- passwords
- contact preferences
- contact or authentication data
- billing addresses
- debit/credit card numbers
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated
with your payment instrument. All payment data is stored by PayPal and Shopify. You may find their privacy notice link(s) here:
https://www.paypal.com/us/legalhub/privacy-full and
https://www.shopify.com/legal/privacy.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is
collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact
information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device
name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and
operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention,
and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below).
- To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
- To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
- To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid
legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with
services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business
interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to
process your personal information. As such, we may rely on the following legal bases to process your personal information:
- Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Click here to learn more.
- Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send users information about special offers and discounts on our products and services
- Develop and display personalized and relevant advertising content for our users
- Analyze how our Services are used so we can improve them to engage and retain users
- Support our marketing activities
- Diagnose problems and/or prevent fraudulent activities
- Understand how our users use our products and services so we can improve user experience
-
Legal Obligations. We may process your information where we believe it is necessary for compliance with our
legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights,
or disclose your information as evidence in litigation in which we are involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e., express consent) to use your personal information
for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your
consent at any time. Click here to learn more.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent,
including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with
the following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors,
service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and
require access to such information to do that work. We have contracts in place with our third parties, which are designed to help
safeguard your personal information. This means that they cannot do anything with your personal information unless we have
instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit
to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may
share personal information with are as follows:
- Ad Networks
- Affiliate Marketing Programs
- Data Analytics Services
- Finance & Accounting Tools
- Order Fulfillment Service Providers
- Payment Processors
- Retargeting Platforms
- Sales & Marketing Tools
- Social Networks
- Data Storage Service Providers
- Website Hosting Service Providers
- User Account Registration & Authentication Services
- Performance Monitoring Tools
- Cloud Computing Services
We also may need to share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and
store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our
Cookie Notice.
6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other
than your own.
Our servers are located in the United States . If you are accessing our Services from
outside the United States , please be aware that your information may be transferred to, stored, and processed by us
in our facilities and by those third parties with whom we may share your personal information (see "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?" above),
in the United States, and other countries.
If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not
necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we
will take all necessary measures to protect your personal information in accordance with this privacy notice and
applicable law.
European Commission's Standard Contractual Clauses:
We have implemented measures to protect your personal information, including by using the European Commission's
Standard Contractual Clauses for transfers of personal information between our group companies and between us and
our third-party providers. These clauses require all recipients to protect all personal information that they
process originating from the EEA or UK in accordance with European data protection laws and regulations. Our
Standard Contractual Clauses can be provided upon request. We have implemented similar appropriate safeguards
with our third-party service providers and partners and further details can be provided upon request.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the
purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy
notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal
requirements). No purpose in this notice will require us keeping your personal information for longer than the
period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or
anonymize such information, or, if this is not possible (for example, because your personal information has been
stored in backup archives), then we will securely store your personal information and isolate it from any further
processing until deletion is possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect
the security of any personal information we process. However, despite our safeguards and efforts to secure your
information, no electronic transmission over the Internet or information storage technology can be guaranteed to be
100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties
will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although
we will do our best to protect your personal information, transmission of personal information to and from our
Services is at your own risk. You should only access the Services within a secure environment.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area (EEA), United
Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal
information. You may review, change, or terminate your account at any time.
In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws.
These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request
rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to
data portability. In certain circumstances, you may also have the right to object to the processing of your personal
information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you
also have the right to complain to your local data protection supervisory authority. You can find their contact
details here:
https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are located in Switzerland, the contact details for the data protection authorities are available here:
https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are relying on your consent to process your personal
information, which may be express and/or implied consent depending on the applicable law, you have the right to
withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact
details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?" below or updating your preferences.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when
applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful
processing grounds other than consent.
Opting out of marketing and promotional communications: You can
unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the
emails that we send, or by contacting us using the details provided in the section "HOW
CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we
may still communicate with you — for example, to send you service-related messages that are necessary for the
administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you
can:
- Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and information from our
active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems,
assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If
you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to
remove cookies or reject cookies, this could affect certain features or services of our Services. To opt out of
interest-based advertising by advertisers on our Services visit
http://www.aboutads.info/choices/.
If you have questions or comments about your privacy rights, you may email us at [email protected].
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature
or setting you can activate to signal your privacy preference not to have data about your online browsing activities
monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals
has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that
we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific
rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are
California residents to request and obtain from us, once a year and free of charge, information about categories of
personal information (if any) we disclosed to third parties for direct marketing purposes and the names and
addresses of all third parties with which we shared personal information in the immediately preceding calendar year.
If you are a California resident and would like to make such a request, please submit your request in writing to us
using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with Services, you have the
right to request removal of unwanted data that you publicly post on the Services. To request removal of such data,
please contact us using the contact information provided below and include the email address associated with your
account and a statement that you reside in California. We will make sure the data is not publicly displayed on the
Services, but please be aware that the data may not be completely or comprehensively removed from all our systems
(e.g., backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a "resident" as:
(1) every individual who is in the State of California for other than a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the State of California for a
temporary or transitory purpose
All other individuals are defined as "non-residents."
If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your
personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months:
| Category | Examples | Collected |
|
A. Identifiers
|
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique
personal identifier, online identifier, Internet Protocol address, email address, and account name
|
YES
|
|
B. Personal information categories listed in the California Customer Records statute
|
Name, contact information, education, employment, employment history, and financial information
|
YES
|
|
C. Protected classification characteristics under California or federal law
|
Gender and date of birth
|
YES
|
|
D. Commercial information
|
Transaction information, purchase history, financial details, and payment information
|
YES
|
|
E. Biometric information
|
Fingerprints and voiceprints
|
NO
|
|
F. Internet or other similar network activity
|
Browsing history, search history, online behavior, interest data, and interactions with our and other
websites, applications, systems, and advertisements
|
YES
|
|
G. Geolocation data
|
Device location
|
NO
|
|
H. Audio, electronic, visual, thermal, olfactory, or similar information
|
Images and audio, video or call recordings created in connection with our business activities
|
NO
|
|
I. Professional or employment-related information
|
Business contact details in order to provide you our Services at a business level or job title, work
history, and professional qualifications if you apply for a job with us
|
NO
|
|
J. Education Information
|
Student records and directory information
|
NO
|
|
K. Inferences drawn from other personal information
|
Inferences drawn from any of the collected personal information listed above to create a profile or
summary about, for example, an individual’s preferences and characteristics
|
NO
|
| L. Sensitive Personal Information |
NO
|
We will use and retain the collected personal information as needed to provide the Services or for:
- Category A - As long as the user has an account with us
- Category B - As long as the user has an account with us
- Category C - As long as the user has an account with us
- Category D - As long as the user has an account with us
- Category F - As long as the user has an account with us
We may also collect other personal information outside of these categories through
instances where you interact with us in person, online, or by phone or mail in the
context of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
Tracktion Software Corporation collects and shares your personal information through:
- Targeting cookies/Marketing cookies
- Social media cookies
- Beacons/Pixels/Tags
More information about our data collection and sharing practices can be found
in this privacy notice.
You may contact us by email at [email protected], or by referring
to the contact details at the bottom of this document.
If you are using an authorized agent to exercise your right to opt out we may
deny a request if the authorized agent does not submit proof that they have been
validly authorized to act on your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant
to a written contract between us and each service provider. Each service
provider is a for-profit entity that processes the information on our behalf,
following the same strict privacy protection obligations mandated by the CCPA.
We may use your personal information for our own business purposes, such as for
undertaking internal research for technological development and demonstration.
This is not considered to be "selling" of your personal information.
Tracktion Software Corporation has not sold or shared any personal information
to third parties for a business or commercial purpose in the preceding twelve
(12) months. Tracktion Software Corporation has disclosed the
following categories of personal information to third parties for a business or
commercial purpose in the preceding twelve (12) months:
The categories of third parties to whom we
disclosed personal information for a business or
commercial purpose can be found under "WHEN
AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?".
Your rights with respect to your
personal data
Right to request deletion of the data —
Request to delete
You can ask for the deletion of your personal
information. If you ask us to delete your
personal information, we will respect your
request and delete your personal information,
subject to certain exceptions provided by law,
such as (but not limited to) the exercise by
another consumer of his or her right to free
speech, our compliance requirements resulting
from a legal obligation, or any processing that
may be required to protect against illegal
activities.
Right to be informed — Request to know
Depending on the circumstances, you have a
right to know:
- whether we collect and use your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
- whether we sell or share personal information to third parties;
- the categories of personal information that we sold, shared, or disclosed for a business purpose;
- the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
- the business or commercial purpose for collecting, selling, or sharing personal information; and
- the specific pieces of personal information we collected about you.
In accordance with applicable law, we are not
obligated to provide or delete consumer
information that is de-identified in response to
a consumer request or to re-identify individual
data to verify a consumer request.
Right to Non-Discrimination for the Exercise
of a Consumer’s Privacy Rights
We will not discriminate against you if you
exercise your privacy rights.
Right to Limit Use and Disclosure of
Sensitive Personal Information
We do not process consumer's sensitive personal
information.
Verification process
Upon receiving your request, we will need to
verify your identity to determine you are the
same person about whom we have the information
in our system. These verification efforts
require us to ask you to provide information so
that we can match it with information you have
previously provided us. For instance, depending
on the type of request you submit, we may ask
you to provide certain information so that we
can match the information you provide with the
information we already have on file, or we may
contact you through a communication method
(e.g., phone or email) that you have previously
provided to us. We may also use other
verification methods as the circumstances
dictate.
We will only use personal information provided
in your request to verify your identity or
authority to make the request. To the extent
possible, we will avoid requesting additional
information from you for the purposes of
verification. However, if we cannot verify your
identity from the information already maintained
by us, we may request that you provide
additional information for the purposes of
verifying your identity and for security or
fraud-prevention purposes. We will delete such
additionally provided information as soon as we
finish verifying you.
Other privacy rights
- You may object to the processing of your personal information.
- You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
- You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
- You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.
To exercise these rights, you can contact us by
email at [email protected], or by
referring to the contact details at the bottom
of this document. If you have a complaint about
how we handle your data, we would like to hear
from you.
12. DO VIRGINIA RESIDENTS HAVE SPECIFIC
PRIVACY RIGHTS?
In Short: Yes, if you
are a resident of Virginia, you may be
granted specific rights regarding access to
and use of your personal information.
Virginia CDPA Privacy Notice
Under the Virginia Consumer Data Protection Act
(CDPA):
"Consumer" means a natural person who is a
resident of the Commonwealth acting only in an
individual or household context. It does not
include a natural person acting in a commercial
or employment context.
"Personal data" means any information that is
linked or reasonably linkable to an identified
or identifiable natural person. "Personal data"
does not include de-identified data or publicly
available information.
"Sale of personal data" means the exchange of
personal data for monetary consideration.
If this definition "consumer" applies to you,
we must adhere to certain rights and obligations
regarding your personal data.
The information we collect, use, and disclose
about you will vary depending on how you
interact with Tracktion Software Corporation and
our Services. To find out more, please visit the
following links:
Your rights with respect to your personal
data
- Right to be informed whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")
Tracktion
Software Corporation has not sold any personal
data to third parties for business or commercial
purposes. Tracktion Software Corporation will
not sell personal data in the future belonging
to website visitors, users, and other consumers.
Exercise your rights provided under the
Virginia CDPA
More information about our data collection and
sharing practices can be found in this privacy
notice.
You may contact us by email at
[email protected], by visiting our data
subject request form, or by referring to
the contact details at the bottom of this
document.
If you are using an authorized agent to
exercise your rights, we may deny a request if
the authorized agent does not submit proof that
they have been validly authorized to act on your
behalf.
Verification process
We may request that you provide additional
information reasonably necessary to verify you
and your consumer's request. If you submit the
request through an authorized agent, we may need
to collect additional information to verify your
identity before processing your request.
Upon receiving your request, we will respond
without undue delay, but in all cases, within
forty-five (45) days of receipt. The response
period may be extended once by forty-five (45)
additional days when reasonably necessary. We
will inform you of any such extension within the
initial 45-day response period, together with
the reason for the extension.
Right to appeal
If we decline to take action regarding your
request, we will inform you of our decision and
reasoning behind it. If you wish to appeal
our decision, please email us at
[email protected]. Within sixty (60)
days of receipt of an appeal, we will inform you
in writing of any action taken or not taken in
response to the appeal, including a written
explanation of the reasons for the decisions. If
your appeal if denied, you may contact the
Attorney General to submit
a complaint.
13. DO WE MAKE UPDATES TO THIS
NOTICE?
In Short: Yes, we will
update this notice as necessary to stay
compliant with relevant laws.
We may update this privacy notice from time to
time. The updated version will be indicated by
an updated "Revised" date and the updated
version will be effective as soon as it is
accessible. If we make material changes to this
privacy notice, we may notify you either by
prominently posting a notice of such changes or
by directly sending you a notification. We
encourage you to review this privacy notice
frequently to be informed of how we are
protecting your information.
14. HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?
If you have questions or comments about this
notice, you may email us at
[email protected] .
15. HOW CAN YOU REVIEW, UPDATE, OR
DELETE THE DATA WE COLLECT FROM
YOU?
Based on the applicable laws of your country,
you may have the right to request access to the
personal information we collect from you, change
that information, or delete it. To request to
review, update, or delete your personal
information, please fill out and submit
a data subject access
request.
16. THIRD PARTY WEBSITES
The website contains links to other websites.
We are not responsible for the privacy policies
of third party websites.
Our software uses YouTube API Services to deliver video content. By continuing to use our software, you agree to the YouTube Terms of Service and Google Privacy Policy..
Our software uses YouTube API Services to deliver video content. By continuing to use our software, you agree to the YouTube Terms of Service and Google Privacy Policy..
This privacy policy was created using Termly's
Privacy
Policy Generator.